Becoming a Patient

Our staff of qualified professionals, including doctors, nurses, medical assistants, social workers, and care coordinator work together to provide patient-centered care to help reach your highest level of health.

Steps to becoming a patient

Step 1

Choose your primary care provider

You can pick from our list of doctors or one will be assigned to you. Keep in mind that you may change your primary care provider at any time.

Step 2

Schedule an appointment

On the day of your first appointment, arrive 20 minutes early so that you can complete the registration process.

NOTE: It is best to call to schedule an appointment so that we can plan your visit and maximize your convenience.

Step 3

Have proper identification

  1. Photo ID
  2. Insurance Card (if you have no insurance please read about the Sliding Fee Program below)
  3. Bring a list of medications you are currently taking

Step 4

Make a timely payment

Co-payment, which must be submitted at the time of the visit

Our Sliding Fee Program
The Sliding Fee Program offers a reduction or discount on all health care services except prescription drugs and is based on household income and family size. Patients may qualify to only pay 25, 50, or 75 percent of the cost for their health care services.

Required Information:

Proof Of Income

-Current proof of income for the past 30 days.

-If NO INCOME, a letter from a family member or friend stating how you survive.

Members Of Household

-Information proving the number of members in your household to determine your discount (See section 2 on the application)


-Please sign and date the application on the bottom right side pages 2 and 3.

Download the Sliding Fee Application

Applications without proof of income will not be accepted. Rejected applications will be notified immediately and given 30 days to submit proof of income to receive the discount. If after 30 days our records are not updated with proper information proving income, you will receive a bill for all charges.

For more information about the Sliding Fee Program, please contact Kim Spruce at 412-697-4697 or via email at