Meet the dedicated leaders of Primary Care Health Services, committed to delivering exceptional healthcare with compassion and expertise.

Jerome Gloster
Chief Executive Officer, MD, MS
Years at PCHS: 22 years. 16 years as Provider/CMO; 6 years CEO
College/ Med School: University of Pittsburgh
Residency: UPMC Mercy Hospital of Pittsburgh
Why did you choose your career and/or working for PCHS? My Commitment and pass for underserved.
Awards or Recognition: 2007-2010 Appointment State of PA Governors Chronic Care Commission for Healthcare Reform
2016 Pittsburgh Business Times Healthcare Heros award
2024 Appointment State of PA Governor Department of Health Advisory Board
Favorite Hobby/Hobbies: Golf and classic cars

John Hollins
CFO, Compliance Officer
Years at PCHS: 7
College: Robert Morris University; Duquesne University
Why did you choose your career and/or working for PCHS? Excellent opportunity to work in the community.
Favorite Hobby/Hobbies: Tennis, Basketball.

Denise H Baker
Chief Operations Officer, Quality Manager
Location: Wilkinsburg
Years at PCHS: 7
College: Oral Roberts University
Graduate School: Clarion University
Why did you choose your career and/or working for PCHS? She has a passion to help bring healing to the disenfranchised. Denise has served overseas in Nigeria, and Venezuela on medical mission trips. She has served Somali refugees at Northview Heights in Pittsburgh and provided community health at an Osage Indian Reservation in Tulsa, Ok.
Awards or Recognition:
New Pittsburgh Courier Woman of Excellence Honoree 2023
Favorite Hobby/Hobbies: Denise has 4 vibrant boys and is a proud soccer and basketball mom. Serves on the Board of Directors of Renewal, Inc

Robin Sims
MD Pediatrician, Medical Director
Location: McKeesport
Years at PCHS: 24+
College: University of Pittsburgh
Med School: Temple University School of medicine
Residency: Albert Einstein Medical Center Northern Division
Why did you choose your career and/or working for PCHS? I loved my pediatric rotations day in medical school. I am aligned with PCHS mission statement by providing quality care to underserved communities.
Awards or Recognition:
NAACP Silver lifetime member, Greensburg Jeannette NAACP Community Service Award 2022
Favorite Hobby/Hobbies: Bible study school teacher; Attending musical theatre shows

Dana L. Bilohlavek
Director of Dentistry Department
Years at PCHS: 25 + years
College: Carlow University
Med School: University of Pittsburgh school of Dental Medicine
Why did you choose your career and/or working for PCHS?
PCHS Is a great organization

April Arsenault
Director of Homeless Department, Associate Director of Operations
Years at PCHS: 23 years and counting!
College: Carnegie Mellon University (Bachelors) and Chatham University (Masters)
Why did you choose your career and/or working for PCHS? I started working at PCHS as a Case Manager for Health Care for the Homeless. I wanted to help children and families who were experiencing homelessness connect to services and thrive no matter their housing situation. As my job at PCHS evolved, I realized that I could also make a big impact working behind the scenes with policy, program implementation, and supporting the rest of the team!
Favorite Hobby/Hobbies: Fostering cats, jogging/fitness, crossword puzzles, playing poker.

Terry Webb-Brandon
Chief Human Resources Officer
Corporate Office
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