Meet the dedicated leaders of Primary Care Health Services, committed to delivering exceptional healthcare with compassion and expertise.

Jerome Gloster

Jerome Gloster

Chief Executive Officer, MD, MS

Years at PCHS: 22 years. 16 years as Provider/CMO; 6 years CEO

College/ Med School:  University of Pittsburgh

Residency:  UPMC Mercy Hospital of Pittsburgh

Why did you choose your career and/or working for PCHS?  My Commitment and pass for underserved.

Awards or Recognition: 2007-2010 Appointment State of PA Governors Chronic Care Commission for Healthcare Reform

2016 Pittsburgh Business Times Healthcare Heros award

2024 Appointment State of PA Governor Department of Health Advisory Board

Favorite Hobby/Hobbies:  Golf and classic cars

John Hollins

CFO, Compliance Officer

Years at PCHS: 7

College:  Robert Morris University; Duquesne University 

Why did you choose your career and/or working for PCHS?  Excellent opportunity to work in the community.

Favorite Hobby/Hobbies:  Tennis, Basketball.

Denise H Baker

Denise H Baker

Chief Operations Officer, Quality Manager

Location: Wilkinsburg

Years at PCHS: 7

College: Oral Roberts University

Graduate School:  Clarion University 

Why did you choose your career and/or working for PCHS? She has a passion to help bring healing to the disenfranchised. Denise has served overseas in Nigeria, and Venezuela on medical mission trips. She has served Somali refugees at Northview Heights in Pittsburgh and provided community health at an Osage Indian Reservation in Tulsa, Ok. 

Awards or Recognition:

New Pittsburgh Courier Woman of Excellence Honoree 2023

Favorite Hobby/Hobbies: Denise has 4 vibrant boys and is a proud soccer and basketball mom. Serves on the Board of Directors of Renewal, Inc

Robin Sims

Robin Sims

MD Pediatrician, Medical Director

Location: McKeesport

Years at PCHS: 24+

College: University of Pittsburgh

Med School: Temple University School of medicine

Residency: Albert Einstein Medical Center Northern Division

Why did you choose your career and/or working for PCHS? I loved my pediatric rotations day in medical school. I am aligned with PCHS mission statement by providing quality care to underserved communities. 

Awards or Recognition:

NAACP Silver lifetime member, Greensburg Jeannette NAACP Community Service Award 2022

Favorite Hobby/Hobbies:  Bible study school teacher; Attending musical theatre shows

Dana L. Bilohlavek

Dana L. Bilohlavek

Director of Dentistry Department

Years at PCHS: 25 + years

College: Carlow University

Med School: University of Pittsburgh school of Dental Medicine

Why did you choose your career and/or working for PCHS?

PCHS Is a great organization

April Arsenault

April Arsenault

Director of Homeless Department, Associate Director of Operations

Years at PCHS:  23 years and counting!

College: Carnegie Mellon University (Bachelors) and Chatham University (Masters)

Why did you choose your career and/or working for PCHS? I started working at PCHS as a Case Manager for Health Care for the Homeless. I wanted to help children and families who were experiencing homelessness connect to services and thrive no matter their housing situation. As my job at PCHS evolved, I realized that I could also make a big impact working behind the scenes with policy, program implementation, and supporting the rest of the team!

Favorite Hobby/Hobbies:  Fostering cats, jogging/fitness, crossword puzzles, playing poker.

Terry Webb-Brandon

Terry Webb-Brandon

Chief Human Resources Officer

Years at PCHS: 19 years and counting!
 
College: Community College of Allegheny County (Associate’s in Drug & Alcohol and Associate of Science, 2014), Geneva College (Bachelor’s in Human Resource Management, 2016)
 
Why did you choose your career and/or working for PCHS? I began at PCHS as a Lead Certified Pharmacy Technician and Insurance Specialist, drawn by my passion for healthcare and problem-solving. Over 19 years, my role grew into human resources, where I now oversee benefits, recruitment, and policies across all eleven medical centers, thriving on supporting our team and driving strategic impact.
 
Favorite Hobby/Hobbies: Problem-solving, leadership development, strategic planning, and lifelong learning.

Corporate Office

Telephone

412-244-4700

Sign up for our email list

Office Hours

Monday: 10:00 AM – 6:00 PM
Tuesday thru Friday: 8:30 AM – 5:00 PM