Frequently Asked Questions

If you have a question please give us a call.

We want to help everyone who is interested in learning more about how the staff at Primary Care Health Services can help serve you and your medical needs.

  • How do I pick a doctor?

    You can pick from our list of doctors or one will be assigned to you. Keep in mind that you may change your primary care provider at any time.

  • Do I have to receive Immunizations?

    At PCHS, we believe in the importance of immunizations to protect individual and community health. However, we also respect your personal choices. Whether you choose to vaccinate or not, we are here to provide you and your family with high-quality, compassionate care.

  • When should I schedule my MMR vaccine?

    6-11 Months: Call about an early MMR does now. Two more doses are needed after the first birthday, at least 28 days apart.
    12 Months & Older: No doses? Schedule dose 1 now and does 2 at least 28 days later. One valid dose? Ask about dose 2 now if 28 days have passed.
    Adults: Unsure of your protection? Ask your provider to review your records and whether you need an MMR.
    Schedule today Book your MMR vaccine appointment at PCHS. Contact your PCHS health center to schedule.
    Sources: ACHD Measles webpage. ACHD. October guidance shared by Allegheny County Medical Society (Oct 11, 2026).

  • What are the signs and symptoms of measles?

    • High Fever
    • Cough
    • Runny Nose
    • Red, watery eyes
    • Rash that starts on the face and spreads down the body

    Think it could be measles?
    Call PCHS before coming in. Do not enter the waiting room without instructions. Bring ID and vaccination records. Ask about coverage or no-cost options. Pregnant or immunocompromised? Speak with your clinician before vaccination.
    Sources: ACHD Measles webpage. ACHD. October guidance shared by Allegheny County Medical Society (Oct 11, 2026).

  • When should I arrive for my appointment?

    On the day of your first appointment, arrive 20 minutes early so that you can complete the registration process.

  • What is the Sliding Fee Program?

    The Sliding Fee Program offers a reduction or discount on all health care services except prescription drugs and is based on household income and family size. Patients may qualify to only pay 25, 50, or 75 percent of the cost for their health care services.

  • How does your Pharmacy work?

    You are able to walk-in services or can deliver prescriptions at no charge to any of our nine health centers in Allegheny County

  • What does your Dental Department do?

    We provides all phases of general dental health services for infants, teens and adults.

  • Primary Care Health Services is an Evidence Based Practice.

    Primary Care Health Services follows the guideline recommendations of the CDC which is a health promotion, prevention, and preparedness agency as well at the U.S. Preventive Services Task Force, which is an independent, volunteer panel of national experts in disease prevention and evidence-based medicine.

Corporate Office

Telephone

412-244-4700

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Office Hours

Monday: 10:00 AM – 6:00 PM
Tuesday thru Friday: 8:30 AM – 5:00 PM